Credits & Billing
Plan a session, control hosting costs, and check what you paid. HourlyGameServer.com is prepaid: all servers you own use your account's credit balance.
Before you start a session
- Sign in and check Credit Balance in Console.
- Review the hourly rate for each server you intend to run.
- Open the server's Overview and check Banked Hour, if it has prepaid time from an earlier session.
- If necessary, use Buy Credits and wait for payment confirmation before starting.
A server without prepaid time needs enough credits for a full hour. With several servers, each has its own billing timer but all use the same wallet.
Know when charges happen
- A funded creation or start without prepaid time charges one full hour upfront.
- Active hosting requires another full-hour charge when the prepaid hour runs out.
- Stop pauses billing and keeps unused paid time for that same server.
- A higher-cost configuration may require an immediate additional charge.
- Insufficient credits stop the server rather than creating a negative balance or deleting it.
Closing the browser or leaving the game does not stop hosting. Startup or game errors do not necessarily stop charges either.
Choose your next task
- Understand credit value and refund conditions.
- Buy credits using the checkout shown for your wallet.
- Read the hourly timer.
- Stop a server to pause billing.
- Review a region, tier, or size change.
- Recover after insufficient credits.
- Keep a payment receipt.
- Review or export hosting costs.
If a charge needs investigation
Use receipts for money paid into the wallet and Cost & Usage for credits spent on hosting. Send the relevant order reference or server name, amount, and approximate time to support@hourlygameserver.com. Do not send passwords or full payment details.