Running Out of Credits

Your Credit Balance cannot go below zero. When it cannot cover a required charge, HourlyGameServer.com does not borrow Credits or create a negative balance.

If you create a server without enough Credits

The server is added to Console but remains Stopped. It is not charged or prepared for use.

1. Open Buy Credits and complete a top-up.
2. Return to Console.
3. Open the server and select Start.

If a running server cannot pay for its next hour

The server is stopped. It is not deleted, and no unpaid hourly charge is added to your balance.

After adding Credits, select Start. A full hour is charged because the previous Banked Hour reached zero.

If a configuration increase cannot be paid

A higher-cost Server Settings change is not applied when your Credit Balance cannot cover the required additional charge. The existing configuration remains in place. Top up and apply the change again.

Prevent interruptions

• Check Credit Balance in Console.
• Compare the balance with the rates of all running servers.
• Stop servers that are not needed.
• Choose a lower-cost Server tier or Server size when appropriate.
• Review spending in Cost & Usage.

For unexpected stops, see My Server Stopped on Its Own.