Account & Wallet
Use this section to check your account details, understand your wallet, and find the right record when a balance looks unexpected.
Before you begin
Sign in to the account that owns your servers and purchases. HourlyGameServer.com uses supported sign-in providers, not a separate hosting password. If the expected servers or balance are missing, check that you used the same account as before; see signing in.
Check your account
- Open the account menu and select Settings.
- Select Profile.
- Review your Account name, Nationality, Wallet Currency, and Sign-in methods.
- To change how your name appears on the site, edit Display name and select Save changes. Leave it blank to use your account name.
A successful save shows Your profile has been updated. A display-name change does not change your sign-in identity or wallet currency.
Understand your wallet
You have one Credit Balance, shared by all servers you own. Confirmed top-ups add credits; hosting charges spend them. A server shared with you does not transfer its owner's wallet to your account.
Wallet Currency is fixed at registration. It controls prices, top-up amounts, and payment options. Changing the site language does not change it.
Resolve an account or balance problem
Compare payment receipts with hosting charges. If you still cannot explain a difference, email support@hourlygameserver.com with the account and relevant order reference. Never send passwords, sign-in codes, or full payment-card details.